Welcome to Firlona – Home Repair & Service App.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services.
By using the Firlona app, you agree to this Privacy Policy.
1. Who We Are
Firlona provides home and lifestyle services such as cleaning, appliance repair, salon services, decoration, transportation booking, photography, and related services across India.
Website: https://firlona.com
Contact email: Firlonaofficial@gmail.com
Contact phone: +91 98960 34903
2. Information We Collect
When you register or use the Firlona app, we may collect:
a) Personal Information
b) Location Information
c) Usage & Technical Data
d) Transaction Data
3. How We Use Your Information
We use your data to:
4. Data Sharing
We may share your personal data with the following third parties for specific purposes:
We ensure all third parties handle your personal data securely and follow the law. They are only allowed to use your data for the purposes we specify and under our instructions, not for their own use.
5. Location & Permissions
Location access is used solely for:
Location access is optional and controllable through your device settings.
6. Data Security
We apply reasonable security measures including:
However, no online platform can guarantee 100% security.
7. Data Retention
We retain your data:
8. Account Deletion & User Rights
You can:
Once deleted, your personal data will be removed or anonymized except where legally required.
9. Children’s Privacy
Firlona services are intended for users 18 years and above.
We knowingly do not collect data from children.
10. Marketing Communication
You may receive service-related or promotional messages.
You can opt out of marketing communications anytime.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected within the app or on our website.
12. Contact Us
For questions or concerns regarding privacy:
📧 Firlonaofficial@gmail.com
📞 +91 98960 34903