1. Introduction
This Cookies & Cache Policy explains how Firlona (“we”, “our”, “the Company”) uses cookies, cache, anonymous identifiers, and similar technologies on both the Firlona Mobile Application and the Firlona Website.
By continuing to use the Firlona app or website, you acknowledge and agree to the practices described in this policy.
2. Cookies and Anonymous Identifiers
Cookies and Anonymous Identifiers –
If you have registered on the Site or the Firlona App, then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site or Firlona App, by accessing your information when you sign-in to Firlona website or the Firlona mobile application.
Additional App-Compliant Notes:
• Mobile apps may store similar data using App Storage, Secure Preferences, or Device Identifiers.
• These are used to:
– Keep you logged in
– Save preferences
– Improve app performance
– Track anonymous usage patterns (never personal data)
• We do not store passwords in cookies or identifiers.
3. Types of Cookies/Identifiers Used
a) Essential Cookies/Storage
Required for login, navigation, and basic app functions.
b) Performance Cookies/Identifiers
Used to optimize speed, reduce load time, and improve the experience.
c) Analytics Cookies/Identifiers
Used for anonymous tracking via services like Firebase Analytics or Google Analytics.
d) Advertising Identifiers
If used, they help deliver relevant offers. These can be disabled by the user from device settings.
4. Cache Policy
Cache –
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.
Additional App-Compliant Notes:
• The Firlona Mobile App may store temporary cache to speed up loading of pages, images, and service data.
• Cached data may include:
– App icons
– Service lists
– User preferences
– Temporary session tokens
• Cached app data never contains sensitive personal information.
• You may clear the app cache anytime from your device settings.
5. Third-Party Cookies & Services
• Some analytics or performance services may store anonymous identifiers to track app performance.
• No third-party service receives your personal information without your explicit consent.
• Third-party partners are used only to improve app functionality, not for selling or sharing user data.
6. User Choice & Control
You may control cookies or identifiers by:
Clearing app cache
Logging out of the app
Turning off advertising identifiers in device settings
Blocking cookies in your browser (for website use)
7. Data Security
Firlona follows strict security protocols to protect all information stored via cookies, cache, or identifiers.
No sensitive information like bank details, OTPs, or passwords is ever stored in cookies or cache.
8. Policy Updates
Firlona may update this Cookies & Cache Policy at any time.
Users are advised to review this policy periodically to stay informed.
